Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: August 9, 2025
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Exercise Your Privacy Rights
Under GDPR, you have the right to access, delete, or modify your personal data. Submit a request and we'll respond within 30 days.
Common requests: Data access • Data deletion • Data correction • Marketing opt-out
1. Information We Collect
Personal Information You Provide
- Name and business information
- Email address
- Phone number
- Business address and location
Automatically Collected Information
- • IP address and geolocation (for finding nearby export help and shipping hubs)
- • Browser type, device information, and operating system
- • Pages visited, time spent on site, and referral sources
- • Website URLs entered in our SiteCheck Fast™ tool
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your experience, analyze site usage, and deliver personalized content. See our Cookie Policy section below for details.
2. How We Use Your Information
Core Services
- • Provide SiteCheck Fast™ website analysis
- • Show nearby export help locations
- • Display nearest shipping hubs
- • Connect you with WebMaxSEO services
Communication
- • Respond to your inquiries
- • Send service-related updates
- • Provide export resources and tips
- • Share relevant Canadian export opportunities
Analytics & Improvement
- • Analyze website usage patterns
- • Improve our tools and resources
- • Understand Canadian export trends
- • Optimize user experience
Legal Compliance
- • Comply with Canadian and EU laws
- • Respond to legal requests
- • Protect against fraud and abuse
- • Maintain data security
3. Legal Basis for Processing (GDPR)
For users in the European Union, we process your personal data based on the following legal grounds:
6. Your Privacy Rights
Under GDPR (EU Residents), you have the right to:
- • Access: Get copies of your personal data
- • Rectification: Correct inaccurate information
- • Erasure: Request deletion of your data
- • Restriction: Limit how we process your data
- • Portability: Receive your data in a portable format
- • Object: Opt out of certain processing
- • Withdraw Consent: For consent-based processing
- • Complain: To your local data protection authority
How to Exercise Your Rights
To exercise any of these rights, contact us at:
Email: privacy@webmaxseo.com
Phone: 800-478-1030
Response Time: We'll respond within 30 days
7. Data Retention
Retention Periods
- • Contact Information: 7 years from last contact
- • Website Analytics: 26 months (Google Analytics standard)
- • Cookie Data: Up to 2 years
- • Marketing Data: Until you unsubscribe or object
- • Legal Records: As required by applicable law
Secure Deletion
When retention periods expire, we securely delete or anonymize your personal data using industry-standard methods to ensure it cannot be recovered or reconstructed.
8. Security Measures
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Encrypted data storage
- • Regular security audits
- • Secure hosting infrastructure
- • Access controls and authentication
Operational Safeguards
- • Employee privacy training
- • Data minimization practices
- • Incident response procedures
- • Regular backup systems
- • Vendor security assessments
Data Breach Notification
In the unlikely event of a data breach affecting your personal information, we will notify affected users and relevant authorities within 72 hours as required by GDPR and Canadian privacy laws.
9. International Data Transfers
Cross-Border Data Processing
As a Canadian company serving European clients, we may transfer your data between Canada and EU countries. We ensure all transfers comply with applicable privacy laws through:
- • Canada's adequacy decision from the European Commission
- • Standard Contractual Clauses (SCCs) where required
- • Appropriate technical and organizational measures
- • Partner agreements ensuring equivalent protection
10. Contact Information
Privacy Questions
Email: privacy@webmaxseo.com
Phone: 800-478-1030
Address: Canada (specific address available upon request)
Data Protection Officer
Email: dpo@webmaxseo.com
Role: Handles GDPR compliance and data protection matters
Response Time: Within 30 days
Supervisory Authorities
EU residents have the right to lodge a complaint with their local supervisory authority:
Find your local authority: EDPB Members List
Canadian Privacy Commissioner: www.priv.gc.ca
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email if you've provided your email address
- • Display a prominent notice on our website
- • For material changes affecting EU residents, obtain renewed consent where required
Your continued use of our services after the effective date of updates constitutes acceptance of the revised policy.